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SeaFirst Insurance has been the insurer of Driftwood's assets and liability since our opening day of operation in 2008. They have been able to customize, adapt and structure our growing needs into a comprehensive plan that is far superior in value and relevance to our unique needs than anything else presented to us.
Through their attention to our unique needs, Shawn Fehr and the team at SeaFirst have been able to develop a customized and comprehensive plan for the craft beer industry in BC. Being devote craft beer consumers themselves they are in touch with the ever evolving craft beer scene and the related unique insurance needs of each brewery.
Whenever additional documentation or related materials are required the follow up is prompt and concise.
- Gary Lindsay, Driftwood Brewery
SeaFirst and Garrett have been wonderful to deal with, quick to respond to our needs and questions. Even better is that they saved us a ton of money on our insurance with their adventure tourism specific policy.
- Breanne and Rick, Spirit of the West Adventures Ltd.
SeaFirst Insurance dealt with an emergency flood situation whilst we were out of the country and were unreachable! They acted immediately when a neighbour called them to inform about the flood, sending a service tech team out that same night and then working through the night dealing with the urgency of removing the water. An advisor was there the following morning! This all in winter, when the roads to my town are often snowed in and dangerous. The speed in which this company responded was unbelievable and most definitely saved our home. Once an advisor did manage to reach us on the phone, she was reassuring and calm, very supportive, whilst still professional and keeping us well informed every step of the way. Without us in the country, SeaFirst's team of repair and restoration team were instructed, cordinated, highly skilled fast workers and absolutely amazing in every way possible. The Service Tech guys were so respectful to our home when we did come back, and worked around our needs for privacy. Our home could have easily been destroyed if it had not been for the effective repsonse time, the skilled workers and passionate caring team of professionals that were able to put our home back together on our behalf whilst dealing with all of the necessary paperwork whilst we were out of the country. Thank you so much SeaFirst!
- Michelle Hall, Cedarwood Cove
We were fortunate enough to have discovered SeaFirst in 2001. We had been advised by our previous insurance agent, that one of our policies could not be renewed due to the underwriter cancelling this type of policy. After calling many other agents, I finally found Shawn Fehr at SeaFirst, who took the time to investigate and found us a similar policy.
We have very specific insurance requirements and often need to call SeaFirst for additions, information, clarifications and such. Responses are always immediate and thorough.
We would recommend SeaFirst, without reservation, to anyone considering their services.
- Christine Bowles, JEA
Honest, insightful and accurate service is what we’ve come to expect from Shawn and the team at SeaFirst Insurance Brokers. They always take the time to thoroughly assess and understand our needs before making any recommendations. For me there’s always one less thing to worry about as we continue to feel that they have our backs and are a trusted partner to our company. The firm has unmatched customer service coupled with incredible expertise and most importantly - they save us time because I know that when I contact them, they’ll take care of our issue quickly and correctly.
- Kent O'Neill, The Lodge at Gold River Ltd.