Our Auto Options
With offices throughout the Greater Victoria and Gulf Island areas, our staff will help you choose the best insurance for your motor vehicle with premiums that fit your budget. You can drive with peace of mind knowing that if something happens you’ll be taken care of and back on the road as soon as possible. No matter where you’re going or what you’re driving, the right vehicle coverage will provide protection when you need it most.
*Note our Oak Bay location does not deal with ICBC insurance.

ICBC Insurance
In British Columbia, Basic Autoplan coverage is mandatory and must be carried through ICBC. Basic Autoplan coverage provides coverage for medical costs, lost wages, basic vehicle damage and basic third party liability. Optional auto coverages such as collision, comprehensive, hit & run and roadside assistance can be purchased through ICBC or a private insurer.
Starting March 17, 2022, clients with eligible policies renewing May 1, 2022 onwards may have the option to complete their ICBC renewal online.
Renew your Autoplan insurance online
Private Auto Insurance
While basic auto insurance must be purchased through ICBC, optional coverage like collision, comprehensive, hit & run, replacement cost and roadside assistance can be purchased through a private insurer. We offer the option to purchase optional auto coverage from Family Insurance.
Private insurance is a great option for those who have safe driving experience, want to reduce their policy deductibles or increase their roadside assistance limits.
Contact one of our knowledgeable agents today to discuss your insurance options, 1-877-655-1141.
FAQ - ICBC Transactions
Currently we are able to renew ICBC policies over the phone and email. You will be required to have access to email to complete this document signing process.
Starting March 17, 2022, clients with eligible policies renewing May 1, 2022 onwards may have the option to complete their ICBC renewal transaction online.
Due to privacy regulations, ICBC requires that all registered owners named on the policy consent to their ICBC documents, including applicable banking information, being sent by email. As per ICBC’s procedures, we will be unable to process an ICBC transaction over the phone without consent emailed to us from the registered owners.
- Storage policies
- Policy changes
- Temporary Operating Permits (TOP)
ICBC is allowing clients to use the email address of a third party, however you must have access to this email during the phone call. If you don’t have access to the email our agents will not be able to accept the transaction.
- Your driver's license
- Your previous ICBC insurance documents
- If you drive less than 10,000kms and would like to be eligible to receive ICBC low kilometre discount, we will need a current photo of your odometer reading emailed to us.
During this time ICBC has authorized insurance agents to obtain signatures and/or customer consent via email. When completing a transaction, the agent will email you the documents for your review and consent.
Please note: If you are on a monthly payment plan your payment schedule forms part of your policy renewal and will be included with the documents that are emailed.
ICBC is currently accepting payment by credit card over the phone or monthly financing. Clients wishing to pay by cash, cheque or debit card will need to visit an office in-person.
ICBC does not accept payment from any pre-paid credit card.
Currently, clients can process straight forward renewals with a rate class of 001 – 004 and 007.
The following types of policies will not be eligible for online renewals:
- Lapsed policies, new submissions, midterm changes and cancellations
- Customers with joint vehicle ownership or multiple vehicle owners, leased vehicles, commercial or fleet policies
- Customers with a Refuse to Issue (RTI) debt
Oak Bay is the only SeaFirst Insurance location that does not deal with ICBC insurance.
For ICBC insurance, visit either our Saanichton, Sidney, Westshore, Brentwood Bay, or Salt Spring location.